Simply put, it is a case of admit a fault, fix it or I leave. I am about to launch a second complaint - I believe the issues are purely down to how they handle traffic through the BT network. There is no physical infrastructure issue, the line tests and shows a negotiated 28mbps connection but the throughput is impacted (performance) - it is the ISP BT at fault here. The engineer saw the issue on his own equipment and has stated as far as OpenReach are concerned, my connection is 100% - perfect. Today (after I complained) BT Retail ordered another OpenReach engineer who went through everything including moving me onto the best / newest port available in the cabinet. So far BT have replaced my router, reset the line / port, had an OpenReach engineer and had a new line / socket physically connected from the road into the house. 3 months ago the same problem started to occur, long ping times, loss of data transfer speeds and packet loss. During the first part of lock down we had two home workers (one using an IP phone), home schooling via Google Class and simultaneous box set streaming via Netfilix / Disney etc with no issues. I have been on BT ADSL / FTTC for years and have worked from home since 2018. Rule #6: Homework / Educational Questions must display effort.You are describing the exact same issue that I have been trying to resolve here for the last 3 months! Rule #3: No BlogSpam / Traffic re-direction. Rule #2: No Certification Brain Dumps / Cheating. r/NetworkingJobs /r/sysadmin /r/ITCareerQuestions /r/CSCareerQuestions /r/ccna /r/juniper /r/jncia /r/ccnp /r/jncis /r/ccdp /r/jncip /r/ccie /r/ccde /r/cisco /r/jncie /r/HomeNetworking /r/TechSupport /r/Network /r/ipv6 /r/networkautomation /r/outages Related IRC Channels
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |